Wireless Broadband is a home broadband service that uses the 4G mobile network. It's a great option as an alternative to a DSL/copper connection or if you're in an area where fibre isn't available yet.
Wireless Broadband is a home broadband service that uses the 4G mobile network. It's a great option as an alternative to a DSL/copper connection or if you're in an area where fibre isn't available yet.
Wireless Broadband plans are only available to residential electricity customers who currently have Fixed Wireless Broadband or an ADSL/VDSL connection at their property.
2Wireless Broadband speeds shown are peak-time average speeds based on the Commerce Commission’s MBNZ Autumn Report. Actual speeds may vary and can be affected by factors such as your location, network congestion, signal strength, and the capabilities of your device.
3If you cancel your Fixed Wireless Broadband within 12 months of signing up, an early termination fee of $150 applies, along with a Fixed Wireless Modem Fee if you do not return your modem within 20 days.
View our Terms and Conditions and applicable Product Schedule.
As more people move from using traditional copper network landlines to internet-connected landlines via a modem (which requires power to operate), there's a growing need to ensure they have an alternative way to contact emergency services (111) during a power outage. This is because their landline won't function without power. To address this, the Commerce Commission introduced the 111 Contact Code. Click here to learn more.
We're currently offering Wireless Broadband to customers with an existing Wireless Broadband, ADSL, or VDSL connection.
To get started, simply leave your details using the form and one of our friendly customer care team will be in touch.
Prefer to speak with someone directly? Call us on 0800 269 769 — we're happy to help!
Get in touch!
Explore our fibre broadband plans for the fastest speeds we offer.
Experiencing issues with your Wireless connection? Our support team is here to help you or visit our online help desk anytime.
Here are a few steps you can try:
Still need help? Contact us at: 0800 269 769
No, BYO modem is not available on our Wireless Broadband plans. We will provide you with a modem to access this service.
Your modem will be dispatched 3 working days before your scheduled connection date. Once it arrives, simply follow the instructions in the Modem Quick Start Guide to set it up. Your Wireless Broadband will then be ready to use from your connection date.