Contact Us
Get in touch with our Team
At Black Box Power, we are dedicated to looking after our customers and providing the best service we can.
Our Customer Care team are available Monday to Friday from 8am-5pm (excluding public holidays).
For account queries email customer.care@blackboxpower.co.nz
Phone
PO Box 10044, Auckland 1446
Media Enquiries
Feedback or Complaints
Introducing Fern!
Black Box Power’s newest digital employee.
Fern is a chatbot. You can chat to her and ask questions about your Black Box Power account.
No wait times and Fern is available to help you 24/7!
Chat with Fern
Contact us
Please fill in the general enquiry form below and we will do our best to respond as soon as we can.