Merry Christmas & Happy New Year from the team at Black Box Power!
Holiday Operating Hours:
23 Dec - 24 Dec: 8am - 5pm 25 Dec - 26 Dec: CLOSED 27 Dec: 8am - 5pm
30 Dec - 31 Dec: 8am - 5pm 1 Jan - 2 Jan: CLOSED
Normal hours resume 3 January 2025. Faults Service available 24/7.
The rates below apply to our unlimited broadband plans when your electricity and broadband is with us.
We offer a range of broadband plans to suit your usage, plus you’ll receive one bill for your electricity and broadband.
$95/month
Unlimited Broadband
Brand New Modem1
Average download 300 Mbps and upload 100 Mbps2
$111/month
Unlimited Broadband
Brand New Modem1
Average download 877 Mbs and upload 496 Mbps2
$85/month
Unlimited Broadband
Brand New Modem1
$60*/month
Unlimited Broadband
Average download 50 Mbps & upload 10 Mbps2
BYO Modem
Fair Use Policy applies. Broadband rates include GST.
Broadband is an add on product and only available when you have your electricity with us. If you cancel your power account, your broadband account will be cancelled. Termination fees may apply.
*Lite Fibre - $71 per month includes a $11 per month modem fee and a $60 per month plan fee. If you BYO Modem, you will pay $60 per month for the Lite Fibre plan.
BYO Modem is available on Fibre plans.
1 If you leave in the first 24 months you will be required to pay a $170 Modem Fee.
2 Speeds shown are based on the local fibre companies headline speeds. You may experience higher or lower speeds than these. Find out more.
Yes, you need to have your electricity with us to sign up for broadband. If you cancel your electricity for any reason, then our Standard Broadband rates will apply.
No, your electricity rates will remain the same.
If you have requested a Black Box Power modem, it can take 10 days for your modem to arrive. If you are using your own modem, you can be connected within 5 days. We will send you a text message once your broadband has been connected.
You can sign up to one of our broadband plans and bring your own modem. Your modem must be suitable for use on Fibre or VDSL/ADSL and must be compatible on Black Box Power's broadband network. No contract term and technical support is not available. Phone packages are not available.
‘Mbps’ stands for ‘megabits per second’ and it measures the download speed of your broadband connection. It is the maximum speed at which you can download data from the internet.
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