The rates below apply to our unlimited broadband plans when your electricity and broadband is with us.
We offer a range of broadband plans to suit your usage, plus you’ll receive one bill for your electricity and broadband.
$99/month
Two Months Free, then $99 p/m (avg. monthly price $82.50)1
Unlimited Broadband
Brand New Modem2
Average download 500 Mbps and upload 100 Mbps3
$116/month
Two Months Free, then $116 p/m (avg. monthly price $96.67)1
Unlimited Broadband
Brand New Modem2
Average download 874 Mbps and upload 494 Mbps3
$88/month
Two Months Free, then $88 p/m (avg. monthly price $73.33)1
Unlimited Broadband
Brand New Modem2
Average download 9 Mbps and upload 1 Mbps3
$70/month
Two Months Free, then $70 p/m (avg. monthly price $58.33)1
Unlimited Broadband
BYO Modem
Average download 100 Mbps and upload 20 Mbps3
Fair Use Policy applies. Broadband rates include GST.
Broadband is an add on product and only available when you have your electricity with us. If you cancel your power account, your broadband account will be cancelled. Termination fees may apply.
*Lite Fibre Plan - the $75 per month includes a $5 per month modem fee and a $70 per month plan fee. If you BYO Modem, you will pay $70 per month for the Lite Fibre plan.
BYO Modem is available on Fibre plans.
1 The average monthly fee is calculated over a 12-month period for customers who join on our two-month free broadband offer, stay on the same plan, and are charged at our current rates. Offer terms apply.
2 If you leave in the first 24 months you will be required to pay a $170 Modem Fee.
3 Speeds shown are based on the local fibre companies headline speeds. You may experience higher or lower speeds than these. Find out more.
If you have one of our Broadband Plans you can add our Home Phone Packages from $10/month. We also give you the option to add on our Unlimited Mobile and International Calling Package to our National Calling Plan.
Yes, you need to have your electricity with us to sign up for broadband. If you cancel your electricity for any reason, then our Standard Broadband rates will apply.
No, your electricity rates will remain the same.
If you have requested a Black Box Power modem, it can take 10 days for your modem to arrive. If you are using your own modem, you can be connected within 5 days. We will send you a text message once your broadband has been connected.
You can sign up to one of our broadband plans and bring your own modem. Your modem must be suitable for use on Fibre or VDSL/ADSL and must be compatible on Black Box Power's broadband network. No contract term and technical support is not available. Phone packages are not available.
‘Mbps’ stands for ‘megabits per second’ and it measures the download speed of your broadband connection. It is the maximum speed at which you can download data from the internet.
The fastest way to check your account balance and daily / monthly energy usage is through My Account. If you have not registered for My Account, you can do this here.
You also can log in to My Account and navigate to the Broadband section to view key information about your broadband service, including your current plan details.
If you're looking for billing or payment information, visit the relevant section within My Account. Alternatively, you can call our Customer Care Team on 0800 269 769.
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