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    CompareBill BG 1920x608


Payment Options

We have a range of different payment options available to suit you.

Direct Debit (Recommended)

To set up a direct debit for your account, call us on 0800 269 769

Alternatively you can complete a Direct Debit Application here.

Internet Banking

Log into your bank's internet banking before your bill is due and pay the amount shown on your bill.

If Black Box Power is not set up as a bill payee, you can set this up with the details below:

Bank account name: Pulse Energy Alliance LP
Account number: 02-0108-0333798-029
If you are required to include only a two digit suffix then you should use 29
Reference number: Use your 10 digit Black Box Power account number which can be found on the front page of your bill at the top right hand side
Particulars: Your initials and surname


SmoothPay spreads your electricity payments evenly throughout the year, so you pay the same amount for your power bill each month.

How it works

We will calculate your electricity costs over a year, and divide this into weekly, fortnightly or monthly payments – you can choose the frequency that is best for your home.

You will still receive a bill each month (electronic or in the mail), so you can keep track of your energy usage and payments.

On the agreed payment day, we will deduct the payment amount from your bank account by direct debit. 

We will review your account 3 months after you have been set up on Smooth Pay to check your regular payments are in line with the amount of energy you are using. If your payments need to be adjusted, we will give you at least 10 days’ notice before a new payment amount is deducted from your bank account.

We will then review your account periodically to ensure you are paying the correct amount for your home based on your usage.

Setting up your SmoothPay

Please email customer.care@blackboxpower.co.nz and our Customer Care Team will help you work out what your payments will be. 

NZ Post

Take your bill to any NZ Post Shop, where you can pay by cash or EFTPOS.

Credit Card

If you would like to make a one off Credit Card payment, please contact our team on 0800 269 769 and have your customer number handy.

You can also automatically pay your bill with your credit card each month. To set this up please complete the Credit Card Payment Authority Form here and return it to Black Box Power PO Box 10044, Dominion Road Auckland 1446, New Zealand.

The name that will appear on your statement will be Pulse Energy.

Service Fees: A credit card surcharge fee will be charged and added to payments by credit card. The credit card surcharge fees are 1.30% for MasterCard and 1.05% for Visa.

Over the counter at any BNZ Bank

Bank account details

Bank account name: Pulse Energy Alliance LP
Account number: 02-0108-0333798-029

Remember to complete the reference section on the deposit slip using your account number

Cheque / Post

Cheques can be made out to Black Box Power and posted along with the remittance slip to Black Box Power, PO Box 10044, Dominion Road, Auckland 1446

Please note: We do not accept Kiwibank cheques.

Currency: All currency quoted on this website is NZD$